Zoho Commerce
Zoho Commerce is a SaaS ecommerce platform by Zoho Corporation that enables businesses to build, manage, and operate online stores with tools for product management, store design, order processing, inventory tracking, and customer engagement.
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About
Zoho Commerce
Zoho Commerce provides an ecommerce solution that covers essential store operations, including storefront creation, product and order management, inventory tracking, payment processing, and customer account handling. It also offers marketing tools, promotional engines, analytics, and integrations with other Zoho products and third‑party systems.
Core functionality:
- Online store builder with drag‑and‑drop editor and hosted infrastructure
- Product catalogue and inventory management
- Order lifecycle handling (orders, returns)
- Payment gateway support and multi‑currency checkout
- Customer and user account management
- Marketing features (coupons, SEO, abandoned cart emails)
- Reporting and analytics
- Native APIs for extensibility and automation (REST APIs covering products, orders, checkout, etc.)
Who it is for:
Suitable for merchants and businesses aiming to sell products and services online; no specific sectors or organisational sizes are officially defined.
Deployment model:
Software‑as‑a‑Service (SaaS) hosted solution.
Architecture or positioning:
Exposes RESTful APIs for admin and storefront interactions, allowing integration and custom extensions via those APIs.
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Why businesses choose Zoho Commerce for B2B
Zoho Commerce includes features that support some B2B selling needs, such as allowing customers to request quotes and manage credit limits, and segmenting customers with custom price lists. These capabilities are part of the platform’s ecommerce feature set rather than a standalone B2B positioning.
Verifiable B2B‑related features:
- Request‑for‑quote functionality allowing customers to request pricing and convert approved quotes into orders
- Credit limit management for business customers to restrict purchases based on credit usage
- Customer segmentation with custom pricing lists
- Multi‑currency support for global B2B sales
- Tax configuration for region and business types (e.g., business names and VAT/GST fields at checkout)
Publicly listed clients:
Public official documentation does not list specific Zoho Commerce customers.
How Rixxo can help
Rixxo doesn’t resell platforms; we help you choose the best one based on your operational needs. If Zoho Commerce is the right fit, we’ll say so. If not, we’ll help you find one that is.
Popular integrations with Zoho Commerce
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Resources to move you forward
Get a framework you can apply now to help choose the best eCommerce platform for your B2B business.
Watch our pre-recorded webinar: How to choose the best B2B eCommerce platform. Featuring Chris Gee & Hugh Pembroke.
Download a free RFP template to help you find the platform that meets your company's needs, budget, and long-term objectives.
How Rixxo can help
Rixxo doesn’t resell platforms; we help you choose the best one based on your operational needs. If Zoho Commerce is the right fit, we’ll say so. If not, we’ll help you find one that is.
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