B2B eCommerce platform selection

We help you choose the best B2B platform for your business. It’s one of the most important decisions you’ll make, and it shapes everything that comes next.

platform-selection-framework-angled

Get a framework you can apply now to help choose the best eCommerce platform for your B2B business.

platform-selection-webinar-resource

Watch our pre-recorded webinar: How to choose the best B2B eCommerce platform. Featuring Chris Gee & Hugh Pembroke.

rfp-template-resource

Download a free RFP template to help you find the platform that meets your company's needs, budget, and long-term objectives.

Replatforming is a high-stakes decision in B2B

Your platform underpins your operations, your customer experience and your growth. Get it right and you build a stronger business. Get it wrong and you risk delays, wasted budget, frustrated teams and another replatform a year down the line.

Advice in the market is often skewed. Many agencies recommend the platform they’re most comfortable building, even when it’s not the best fit.

Every platform claims to be the best and will sell you on shiny features without understanding why you need them or how they fit into your business. It’s easy to get swept up in the noise and take the wrong turn.

We cut through the noise. We help you make a clear, confident platform decision that fits your business, supports your growth and sets you up to deliver.

What B2B leaders say to us

If any of these ring true, you’re in the right place.

“We’ve outgrown our current platform, but don’t know what to move to.”

“Our team is debating platforms, but no one feels confident.”

“We’ve shortlisted options, but still don’t know what really matters.”

“We’re worried about wasting budget on something that won’t scale.”

“We replatformed before; we can’t afford to get it wrong again.”

“We’re being pitched platforms, but no one’s asking what we actually need.”

How we help

Many businesses treat this as a software decision. It’s not. It shapes how your business sells, scales and operates.

We take the time to understand how your teams work, where the friction lives and what your plans demand. Then we apply our framework to match those needs with the platforms that serve them.

You get structure, clarity and the confidence to make a decision that’s too important to guess.

How it works

Discovery workshop

We don’t guess. We get clear on how your business works; your people, processes and ambitions. So you stop second-guessing what you need from a menu of features and start working from facts.

Needs mapping

We transform your goals and challenges into tangible, testable platform requirements that align with your operational needs, rather than just what sounds good in a pitch. So you can compare platforms on what matters to you.

Platform scoring and shortlist

We use structured, data-driven evaluation and hands-on experience to score the platforms that match your needs. No noise. No bias. So your team aligns fast, and decisions don’t stall in debate.

Clear recommendation

We present the strongest-fit platforms, backed by logic, documentation, and talking points, enabling you to explain the decision to your leadership team confidently.

Implementation-ready support

If you need help with partner or agency intros, RFPs, or readiness planning, we’ve got you.

So you have a clear path forward once you've found the platform which supports your needs.

Which situation sounds like yours?

Validating a decision

You’ve chosen a platform and want a second opinion before signing.

Choosing between options

You’re comparing a few. You need structure, 
scoring and buy-in.

Solving for complexity

You’re managing risk, legacy tech and multiple teams, and need end-to-end guidance.

Let’s talk platform selection

Take the first step toward smarter, more connected digital commerce

What happens when you book a call

You’ll speak with an experienced consultant who understands the challenges manufacturers, wholesalers, and distributors deal with every day. We’ll ask about your business, your current setup and what you’re aiming for.

You’ll get expert, unbiased advice on the best way forward, based on your needs, goals, timeline and budget.

You’ll leave with a clearer view of your next step, whether that’s with us or not.

What our clients say

Thought leadership

Resources to move you forward

platform-selection-framework-angled

Get a framework you can apply now to help choose the best eCommerce platform for your B2B business.

platform-selection-webinar-resource

Watch our pre-recorded webinar: How to choose the best B2B eCommerce platform. Featuring Chris Gee & Hugh Pembroke.

rfp-template-resource

Download a free RFP template to help you find the platform that meets your company's needs, budget, and long-term objectives.

FAQs

What’s the best B2B eCommerce platform for my business?

There’s no single “best” platform, only the one that’s best for your business. The right platform is the one that solves your most critical problems within your unique constraints: time, budget, and skill.

That’s why our platform selection process starts with discovery; understanding what you're trying to achieve, what problems you need to solve, and how success will be measured. Then we align your needs to the platforms that can deliver. Often, there are a few strong contenders.

You won’t know until you clearly define what success looks like and assess whether your current platform can deliver it. Many businesses believe they need to replatform because a feature is missing, but that’s not always true.

By running your current platform through the same evaluation process as new options, we can objectively assess if it still fits your needs. If it doesn’t, then it’s time to replatform. But if it does, you may just need to improve how you’re using it.

How do I know if I need to replatform?
What features matter in B2B?
Will it integrate with our ERP, CRM, or finance tools?
What will it cost, short and long term?
I’ve already picked a platform. Can you review it?
Do you help after selection?
Who do I need on my team for this?
How do I know the Rixxo platform selection process works for a business like mine?

Have more questions?