Channel Software
Channel Software is a B2B eCommerce software and services company that provides the CSX eCommerce platform, designed to help distributors and manufacturers streamline digital commerce, integrate with ERP systems, and grow online sales.
Not sure if Channel Software is right for your business?
About
Channel Software
The CSX eCommerce platform from Channel Software is an all‑in‑one B2B eCommerce and digital catalog solution built to support complex sales processes for distributors and manufacturers. It includes functionality for managing product catalogs, ERP integration, analytics, PIM, CMS, mobile ordering, and more.
The platform is built for:
- Distributors
- Manufacturers
- Wholesale operations
- B2B businesses with ERP dependencies
Deployment Model:
Cloud‑hosted (enterprise‑grade hosting with uptime guarantees and security).
Architecture & Positioning:
- Proprietary B2B commerce platform built for integrated B2B experiences
- Strong ERP and business systems integration logic
- Includes PIM, CMS, analytics, search, and commerce capabilities out of the box
- Mobile ordering support and standalone mobile app capability
Let’s talk platform selection
Take the first step toward smarter, more connected digital commerce
Why businesses choose Channel Software for B2B
Channel Software positions CSX eCommerce as a purpose‑built platform for B2B sellers needing deep operational integration and powerful B2B sales functionality. It’s designed around ERP integration, comprehensive catalog management, and tools that help distributors and manufacturers compete in digital markets.
Verifiable B2B Features:
- Seamless ERP integration for real‑time product availability, pricing, and customer data
- Product Information Management (PIM) included to handle large catalogs and enriched product data
- Content Management System (CMS) for non‑technical content updates
- Built‑in analytics and reporting dashboards
- Advanced site search for complex B2B catalog browsing
- Mobile ordering app support
- Cloud‑hosted secure environment with backups and uptime guarantees
Notable Clients (publicly listed / featured):
How Rixxo can help
Rixxo doesn’t resell platforms; we help you choose the best one based on your operational needs. If Channel Software is the right fit, we’ll say so. If not, we’ll help you find one that is.
Popular integrations with Channel Software
Already using Channel Software?
We can help you integrate it.
Resources to move you forward
Get a framework you can apply now to help choose the best eCommerce platform for your B2B business.
Watch our pre-recorded webinar: How to choose the best B2B eCommerce platform. Featuring Chris Gee & Hugh Pembroke.
Download a free RFP template to help you find the platform that meets your company's needs, budget, and long-term objectives.
How Rixxo can help
Rixxo doesn’t resell platforms; we help you choose the best one based on your operational needs. If Channel Software is the right fit, we’ll say so. If not, we’ll help you find one that is.
FAQs
There is no single "best" B2B eCommerce platform, only the one that best fits your business needs, people, and processes. Traditional platform selection focuses on features rather than solving real business challenges. We take a needs-driven approach, ensuring that platform selection is based on how well it aligns with your workflows, goals, and growth strategy, not just on a checklist of features.
Our Platform Selection Service helps businesses like yours evaluate options using a data-driven, structured framework.
Choosing the best B2B eCommerce platform isn’t just about features; it’s about how well the platform aligns with your business needs, processes, and people. Many businesses fall into the trap of selecting a platform based on a feature checklist without considering how it integrates into their workflows or solves their specific challenges.
Our Platform Selection Service helps businesses evaluate their requirements, assess platform capabilities, and make informed decisions supporting long-term growth and efficiency.
Create your Terms & Privacy Policy in minutes
Running a B2B business comes with legal responsibilities. Our free tools help you quickly generate tailored Terms & Conditions and Privacy Policies
These tools are a smart starting point to help you stay professional and protected.
Save time with ready-to-go templates
Built for B2B eCommerce businesses
Easy to customise to your brand
Designed to support trust and compliance
B2B Terms and Conditions generator
The distance selling act is retail centred and without proper terms, your b2b eCommerce business may be unprotected. Generate terms of service suitable for a trade retailer selling online.
Privacy Policy generator
Privacy policies are a legal requirement in many countries. This template can help to form yours and steer your GDPR compliance.
Returns Policy generator
Generate an easy to implement refund and returns policy that improves client relations.
Let’s choose the best platform for your B2B business
Ready to connect the dots in your digital ecosystem? Whether it’s simplifying your workflows, saving time, or setting up the perfect integration, we’re here to help.