B2B eCommerce for building materials suppliers
eCommerce built for trade
Builders’ merchants run on strong foundations: relationships, logistics, & trust. We build on the same.
You keep building sites running and trades moving.
That means managing pricing structures, branch networks, trade credit, fulfilment, collections, and customer accounts, all while making sure the right materials get to the right place, on time.
Customers order by part code, phone, app, and email. They expect it all to sync across systems. You need joined-up tools that reflect how your business works.
We help bring order to that complexity. No jargon. No vanity metrics. Just clever, strategic use of technology that supports your people, your processes, and your trade customers.
Why eCommerce is different for builders' merchants
Digital transformation in this sector means linking up quoting, stock, logistics, and customer terms across multiple systems.
Often, those systems don’t talk to each other, and weren’t designed with today’s customer expectations in mind.
Selling B2B means dealing with account-specific pricing, trade discounts, and real-time stock across multiple branches. You’re offering click-and-collect, direct-to-site delivery, and payment on account.
Each customer might have multiple users with different access levels. And your service team needs the whole picture to support them properly.
It’s a different world from retail. You need tools built for trade, not just transactions.
What success looks like for builders' merchants
Your team spends less time on admin and more time with customers. Your pricing is accurate. Your stock levels are live. Your sales process isn’t interrupted every time someone switches channel.
For your customers, it means:
- Ordering anytime, without losing trade terms or credit limits
- Browsing by category, product code, or previous orders
- Seeing the right stock at the right branch
- Collecting or receiving goods without chasing updates
That’s what digital transformation should feel like for builders' merchants. Simple. Helpful. Joined-up.
How we help builders' merchants
We make sure your quoting, pricing, stock, and ordering systems all talk to each other properly.
That starts by understanding how your business runs day to day and where delays or double handling creep in. Then we help you choose the right platform, connect your systems, and plan a rollout that works first time.
We don’t sell software. We’re not tied to any platform. We’re independent, experienced, and focused on helping you run a smoother, more efficient operation.
We recommend what fits, then work with trusted partners to get it delivered properly.
Challenges we commonly solve for manufacturers
“We’ve got product data in five places and none of it matches.”
“Our sales team still has to build quotes manually.”
“The website doesn’t talk to our ERP, so we’re rekeying everything.”
“Our trade customers want to place orders online, but the pricing’s all custom.”
“Stock levels are never accurate and it’s causing delays.”
“We’ve outgrown our current platform and don’t know what to move to.”
Resources to move you forward
Get a framework you can apply now to help choose the best eCommerce platform for your B2B business.
Watch our pre-recorded webinar: How to choose the best B2B eCommerce platform. Featuring Chris Gee & Hugh Pembroke.
Download a free RFP template to help you find the platform that meets your company's needs, budget, and long-term objectives.
Speak to a team that understands building materials
Let’s cut through the noise. Book a 30-minute call and we’ll help you get clear on where you are now, where you could go, and what’s holding you back.